At Ziva Discover, we are committed to delivering your order quickly and efficiently. Please read the following shipping information carefully.
1. Delivery Timeframe
All orders are processed and dispatched within 1-3 days of confirmation. Delivery times may vary based on your location, but we aim to ensure a fast and secure experience.
2. Payment Method
We currently offer Cash on Delivery (COD) as our only payment method. You will pay the full amount in cash at the time of receiving your order.
3. Delivery Coverage
We deliver to most areas nationwide. If your location falls outside our standard delivery zones, we will inform you promptly.
4. Shipping Charges
Shipping fees, if applicable, will be clearly mentioned during the checkout process. There are no hidden charges.
5. Failed Deliveries
If delivery is unsuccessful due to incorrect address details or unavailability of the recipient, our team will attempt to contact you to reschedule. Repeated failed delivery attempts may result in cancellation.
6. Order Tracking
Once your order is on its way, our team may provide updates via SMS, email, or direct communication to keep you informed.
7. Contact Us
For any shipping-related questions or concerns, please reach out to our support team at:
📧 [email protected]